1. Digital Product Nature
All products sold on ManziyongCN.store are digital SVG icon files.
No physical goods are shipped.
Because digital files are delivered instantly after purchase, all sales are generally final.
2. No Refund After Download
Due to the nature of digital products:
- We do not offer refunds once the file has been downloaded.
- We do not accept returns or exchanges.
- We cannot cancel orders after digital delivery has been completed.
By completing a purchase, you acknowledge and agree to this policy.
3. Technical Issues
If you experience:
- Corrupted files
- Download errors
- Missing files
- File compatibility issues
Please contact us within 7 days of purchase.
We will:
- Provide a replacement file
- Assist with download access
- Help resolve compatibility issues
Support Email:
AlixPirollo68@outlook.com
4. Duplicate or Incorrect Charges
If you believe you were charged:
- Incorrectly
- More than once
- Without authorization
Please contact us immediately with your order details.
We will investigate and resolve the issue promptly.
5. Fraud Prevention
We reserve the right to refuse refunds in cases of:
- Abuse of refund policy
- Repeated refund requests
- Unauthorized chargeback claims
6. Contact Information
Company Name:
Shenzhen Manziyong Trading Co., Ltd.
Website:
Email:
AlixPirollo68@outlook.com